We want you to love your Exersox but if something is not quite right, we do accept returns.
Change of mind returns
-
Need a different size or colour? If stock is available, we’re happy to swap it over. Otherwise we can offer you a full refund minus shipping.
-
Items can be returned within 30 days of purchase.
-
Socks must be unworn, unwashed, and in original packaging.
-
You will need to pay for your return shipping.
-
For hygiene reasons, we can’t accept worn socks unless there is a clear fault or quality issue.
-
Just email us at support@exersox.com.au with your order number and request.
Damaged or faulty items
-
If your socks arrive damaged or faulty, we’ll sort out a full refund or replacement.
-
We will pay for your return shipping.
-
Refunds will be processed back to your original payment method within 5–7 business days of receiving the return.
-
Just email us at support@exersox.com.au with your order number.