Our Return Policy
We want you to love your Exersox but if something is not quite right, we do returns.
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Need a different size or colour? If stock is available, we’re happy to swap it over. Otherwise we can offer you a full refund minus shipping.
Items can be returned within 30 days of purchase.
Socks must be unworn, unwashed, and in original packaging.
You will need to pay for your return shipping.
For hygiene reasons, we can’t accept worn socks unless there is a clear fault or quality issue.
Just email us at support@exersox.com.au with your order number and request.
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If your socks arrive damaged or faulty, we’ll sort out a full refund or replace.
We will pay for your return shipping.
Refunds will be processed back to your original payment method within 5–7 business days of receiving the return.
Just email us at support@exersox.com.au with your order number.
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Email us at support@exersox.com.au and we’ll help you out.